FREE SHIPPING on every order over kr589

Delivery and Returns

DELIVERIES

PLEASE VISIT OUR UPDATED COVID-19 PAGE FOR UP TO DATE DELIVERY INFORMATION

Standard Shipping

kr85 standard rate delivery with 3 - 5 day delivery.

Free delivery on orders over kr589.

RETURNS

If you're not happy with your Heelys for any reason, you can return your items to us within 45 days of receiving them for a full refund (excluding original shipping cost) if they are in a saleable, unworn condition.

Customers are accountable for return shipping charges. We suggest using a recorded or signed for delivery service to ensure the parcel is tracked and insured. All parcels are the customer’s responsibility until we receive them.

We are unable to accept exchanges - orders should be returned and re-placed.  

Please contact our customer services returns@heelys.eu.com for all returns enquiries.

RETURNS ADDRESS

F.A.O Heelys Customer Service

C/O Shiner Distribution

1700 Park Avenue

Aztec West

Bristol

BS32 4UA

You've sent me the wrong items

We're only human and occasionally mistakes can happen. If it's happened to you we're very sorry and we'll do our best to get the right items to you as soon as possible.

Get in touch with our Customer Service team and let us know. Via our Customer Service team: Email customercare@heelys.eu.com

You can see our full returns and cancellation policies in the sites Terms and Conditions.